Do you have questions, suggestions, praise or criticism for us? Would you like to order something or make us an offer?
We are here to serve you.


You can reach us at the following addresses, either by directly contacting the departments listed below or by e-mailing us via the easy-to-use contact form.


Head office

Tchibo GmbH
Überseering 18
22297 Hamburg
Phone: +49 40-6387-0
Fax: +49 40-6387-2600
E-mail: info@tchibo.com

Tchibo
ordering service

 

Tchibo direct
P.O.
28179 Bremen
Phone: +49 1805–2885* order processing
24/7
Phone: +49 1805-8540* customer service
daily 07:00-23:00
Fax: +49 1805-8508*
(*€ 0.14/min. from a landline;
mobile network providers' charges € 0.42/min. at max.)
E-mail: service@tchibo.de


Tchibo
customer support

Tchibo customer support
P.O. 60 30 20
22240 Hamburg
Phone: +49 1805-38 33 38*
daily 08:00-22:00
Fax: +49 1805–38 33 39*
(*€ 0.14/min. from a landline;
mobile network providers' charges € 0.42/min. at max.)
E-mail: tcm-service@tchibo.de

Tchibo Privat Card

Tchibo
Attn: Privat Card
P.O. 106210
28062 Bremen
Phone: +49 1805–67 03 18*
daily 08:00-22:00
Fax: +49 1805–67 03 19*
(*€ 0.14/min. from a landline;
mobile network providers' charges € 0.42/min. at max.)
E-mail: privatcard@tchibo.de


Tchibo mobile

Prepaid tariff:
Tchibo mobile
Prepaid rate
90345 Nuremberg
Komfort tariff:
Contract customer service
Tchibo mobile
90345 Nuremberg
Phone: +49 (0)40-605 900 095
daily 08:00-22:00
E-mail: mobilfunktarif@tchibo.de

Gala von Eduscho

Tchibo GmbH
Überseering 18
22297 Hamburg
Phone: +49 1805–000919
(€ 0.14/min. from a landline;
mobile network providers' charges € 0.42/min. at max.)
daily 08:00-22:00
E-mail: service@tchibo.de

Prospective suppliers

Would you like to apply to become a Tchibo supplier?

Click here for an application form.



Send us an e-mail via our easy-to-use contact form.