Services that make life easier
A cooperation that gets people talking: In autumn 2004, Tchibo and O2 Germany established a 50-50 joint venture. Its object: to develop inexpensive, transparent and flexible mobile tariffs for the German market. The joint venture takes advantage of Tchibo GmbH’s distribution paths and O2 Germany’s wireless infrastructure.
Tchibo’s mobile rates are based on an easy-to-understand system. The mobile services offered are transparent and inexpensive. Many other mobile phone providers have now caught on to the concept. But despite growing competition Tchibo consistently gets top ratings.
Tchibo’s mobile offer always focuses on the needs of the customer. Friends and family are encouraged to "Tchibo-phone" each other at the best possible prices. In order to meet the need for flexibility and unlimited surfing, the offer has been expanded to include mobile Internet.
Tchibo’s mobile offer promises an excellent price-performance ratio as well as outstanding personal service. Changing theme worlds regularly offer attractive starting offers and selected mobile phones. All offers are available in Tchibo shops as well as from Tchibo’s depot partners. Customers can also conveniently order from home by calling a 24/7 hotline or at www.tchibo.de. You can get more information on mobile phones and rates here.
Since 2001, Tchibo has offered insurance via its partners. Here, too, Tchibo demonstrates its innovative spirit. For example, the Riester pension created a stir when Tchibo first launched its financial services. Since 2007, banking products like current and call-money accounts complement Tchibo’s financial offers and are available 24/7 via the Internet at www.tchibo.de. Tchibo: fair, simple and good value: simple financial products with fair terms, helping customers make difficult decision by presenting the options in uncomplicated language.
Turning dreams of travel into reality: Tchibo Travel under the slogan of "Dream holidays at dreamy prices" is a range of products that fully corresponds to our core competence. And that’s no coincidence: Tchibo’s holiday offers are the result of high-quality preselection and offer compelling value for money.
The Germans’ flair for travel has turned the pilot projects launched 1996 into a success down the line. Based on amazing popular demand, the few “Tchibo Travel” offers selected by the Tchibo Non Food division in 1996 were developed into an extensive travel range.
Tchibo cooperates with well-known German holiday companies, from small, specialist tour operators to established travel agencies, to offer its customers just about everything – from classic beach holidays on the Canary Islands to exotic tours of Mexico or Thailand, and cultural and adventure trips. Holidays around the world, representing quality and outstanding service.
Tchibo now also offers a new travel experience every week: a new thematic travel catalogue each week from the classic cruise catalogue "Leinen Los" (Cast Off) to flyers featuring special promotions such as trips to a Formula 1 race, a football camp at Real Madrid or a Madonna concert with combined city tours to Prague. The number of Tchibo travellers per year has risen to over 258,000.
Tchibo Travel’s special selling point is value-for-money combined with unusual themes and destinations. Offers include numerous extras, such as special rates for children, and holiday and accident insurance cover abroad, as well as daytrips. This gives them a real added value over comparable brochure offers. Also: the holidays can conveniently be booked from home by calling a hotline (open 7 days a week), or online at www.tchibo.de.