Started as a temp, ended up as a Tchibo Shop manage
“I’m a qualified bakery sales assistant. After my parental leave I wanted to go back to work in 2008 - mainly because I’ve always liked dealing with customers. In November 2008 I finally started at Tchibo – as a temp to help out during the Christmas season. After a short period of training I was able to do my job independently. It was all great fun - and apparently I did well, because I was hired as a saleswoman. After I had gained some experience in my new job, I became a deputy Tchibo Shop manager and was eventually promoted to Tchibo Shop manager. My challenge consists of leading a team, assigning tasks, giving feedback and agreeing targets with my Tchibo Shop staff. To make sure I'm up to these tasks I’ve attended a number of workshops and seminars on topics like leadership, teambuilding and visual merchandising.
I really enjoy the work. Of course I'm also measured by my success - my goal is to make the plan and meet the targets together set by headquarters with my team – while always keeping the welfare of our customers in mind. The latter is easy for us: after all, being friendly and working well in a team makes us successful. As a mother, what has impressed me most at Tchibo is that the company offers such great opportunities for advancement and makes it possible for to have both a career and a family.”