Today, Tchibo became the first German retail company to sign an international framework agreement with the worldwide active union federation IndustriALL Global Union. The intention is to empower employees and unions at Non Food supplier companies of Tchibo to collectively bargain on wages, social benefits and working hours within their companies and across the industry.

27 September 2016: Tchibo CEO Dr Markus Conrad, his designated successor Thomas Linemayr, Member of the Management Board for Non Food Senay Tansu and the General Secretary of the international confederation of trade unions IndustriALL Global Union Jyrik Raina, today signed a global framework agreement covering the entire Non Food supply chain.

The objective of the agreement is to further improve working conditions, including freedom of association and worker participation, in the production countries where Tchibo sources its merchandise.

Tchibo has been working with IndustriALL Global Union and its affiliated trade union members for ten years. A global federation of trade unions in the manufacturing sectors, IndustriALL is an important partner in cases of complaints at the factories, in the development of strategies and programmes, and – very specifically – in cooperating with other companies on building and fire safety. Another example of the partnership are the joint efforts in the ACT initiative: “We want to achieve Living Wages for everyone who works in the global textile and garment industry in each production country” emphasises Dr Markus Conrad.

IndustriALL General Secretary Jyrki Raina welcomes this latest move, saying: “Tchibo has played an important part in pushing for industry-wide collective bargaining for workers, as well as the Bangladesh Accord for Building and Fire Safety in the factories. By signing this agreement, we consolidate our partnership and empower the people who work for Tchibo in supplier factories around the world.”


Human rights and Living Wages in the supply chain

Since 2008, Tchibo has carried out the WE (Worldwide Enhancement of Social Quality) supplier qualification programme which brings together managers and workers at supplier factories to jointly implement better working conditions. The internationally recognised and award-winning WE programme was developed in cooperation with GiZ (Gesellschaft für Internationale Zusammenarbeit), Germany’s development agency. Tchibo further strengthens this programme by signing the global framework agreement with IndustriALL Global Union and its local members in the producing countries.

Tchibo also works with other well-known brands and retailers, manufacturers and the IndustriALL Global Union in the ACT (Action, Collaboration, Transformation) on Living Wages that addresses the issues of living wages in the textile and garment sector. ACT aims to improve wages in the industry by establishing industry collective bargaining in key garment and textile sourcing countries, supported by world class manufacturing standards and responsible purchasing practices. Industry collective bargaining differs from minimum wage setting mechanisms as it means that all workers and manufacturers in the garment industry can negotiate their wages under the same conditions, regardless of which factory they work for, and which retailers and brands they produce for.

Journalist enquiries:
Arnd Liedtke, Tchibo GmbH, Corporate Communications
Phone: +49 40 63 87 - 2124

About Tchibo:

Tchibo stands for a unique business model. In eight countries, Tchibo operates more than 1,000 Tchibo shops, approx. 22,300 Depots at third-party retail outlets, and national online shops. The company uses this multi-channel distribution system to offer coffee and the Cafissimo single-serve system, along with weekly changing non food ranges. Tchibo and its 12,200 employees worldwide generated revenues of 3.4 billion EUR in 2015. The company is the roasted coffee market leader in Austria, the Czech Republic, Germany and Poland and one of the leading e-commerce companies in Europe.
Its sustainable business policies have earned the family business, which was founded in Hamburg in 1949, multiple awards including the award for Corporate Ethics and the Environmental Logistics Award in 2012, and the Federal Government’s CSR Award in 2013.