News

Press Contact

The Tchibo press team within Corporate Communications assists media professionals with enquiries, research and filming, depending on the topic. Please send general press enquiries to presse@tchibo.de

Customer enquiries, such as complaints, returns and invoices, are handled exclusively by the Tchibo Customer Service team at service@tchibo.de or on 040 600 279 00, daily from 08:00 to 20:00.

Arnd Liedtke

tc_email arnd.liedtke@tchibo.de | +49 40 6387-2876

Director Corporate Communications

Sandra Coy

tc_email sandra.coy@tchibo.de | +49 40 6387-2818

Spokesperson for Corporate Responsibility & Quality

Andreas Engelmann

tc_email andreas.engelmann@tchibo.de | +49 40 6387-2927

Deputy Director Corporate Communications

The Tchibo MOBIL customer service team is happy to help with customer concerns such as tariff changes, bills, replacement SIM cards or similar. By e-mail info@tchibo-mobil.de or by telephone +49 40 605900095.

Karina Schneider

tc_email karina.schneider@tchibo.de | +49 40 63 87-3862

Spokesperson for Coffee

Helen Rad

tc_email helen.rad@tchibo.de | +49 40 6387-2120

Spokesperson for Non-Food