Press Contact
The Tchibo press team within Corporate Communications assists media professionals with enquiries, research and filming, depending on the topic. Please send general press enquiries to presse@tchibo.de
Customer enquiries, such as complaints, returns and invoices, are handled exclusively by the Tchibo Customer Service team at service@tchibo.de or on 040 600 279 00, daily from 08:00 to 20:00.
Sandra Coy
sandra.coy@tchibo.de | +49 40 6387-2818
Spokesperson for Corporate Responsibility & Quality
Andreas Engelmann
andreas.engelmann@tchibo.de | +49 40 6387-2927
Deputy Director Corporate Communications
The Tchibo MOBIL customer service team is happy to help with customer concerns such as tariff changes, bills, replacement SIM cards or similar. By e-mail info@tchibo-mobil.de or by telephone +49 40 605900095.