Sell your own fully automatic machine at Tchibo? Or buy a refurbished one? Yes! As part of a test project, we buy used appliances, refurbish them and sell them on. That's Tchibo Refurbished!

Turning old into new: buying second-hand is all the rage. At the same time, it is an important factor in the circular economy, as we give products a second life! We at Tchibo have also been working on this for some time: In 2023, we set up our own store for used, well-preserved Tchibo clothing on the Sellpy platform and expanded this test in 2024 to include returns sales. Of course, keeping products in a closed loop doesn't just apply to textiles, but also to other product categories. And that's where we're starting now too!

Where second-hand meets customer needs in the clothing and textiles sector, the same applies to refurbished products in the technology, electronics and hardware sectors. The principle is already widespread on the market for laptops and mobile phones, so why not use it for coffee machines too?

As part of a test project, we are trialling the resale of refurbished appliances at Tchibo and are starting with the Tchibo fully automatic machine. This means that we are also offering the first-generation Esperto Caffè models in the "Refurbished" function. And that's not all! Our customers can also sell their used fully automatic machines back to us in exchange for a Tchibo gift card. So: buying and selling, both are possible! Used appliances are purchased, professionally refurbished and put back on sale.

The buy-back portal is now being launched. From mid-June, the reconditioned fully automatic machines will be resold at a reduced price in tested Tchibo quality.

Why all this? The advantages of refurbished products:

1. extension of the product life cycle: the fully automatic machine is given a second life. Instead of throwing them away, they find a new owner.

2. customers can purchase the used machines at a favourable price and thus save money compared to the normal price.

How does refurbished work at Tchibo? The appliances are professionally refurbished in our repair centres, completely cleaned and are technically flawless. Thanks to our long-standing partnership with the repair centre and their expertise with Esperto Caffè fully automatic coffee machines, we can guarantee professional reconditioning of refurbished products. The service provider for the implementation and provision of the platform for buying and selling is koorvi, a start-up from Munich. The koorvi vision: to keep products in circulation for as long as possible. The team is working towards a sustainable future by providing circular tools and ecosystems.

So let's go... see you later! And here it goes to Tchibo Refurbished!